Privacy Policy

Last Updated: March, 2025

Welcome to Banuel Travel Agency Nigeria Limited. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you access or use our platform. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Account Information:
   When you create an account, we may collect personal details such as your name, email address, username, password, and other necessary registration information.
2. Content and Uploads:
   We collect and store digital files, media, and other content you upload, share, or create on our platform.
3. Payment Information:
   If you make a purchase, we collect payment details, including billing addresses and transaction information, to process payments securely.
4. Usage Data:
   We automatically collect data on your interactions with our platform, such as viewed content, search queries, and preferences.
5. Device Information:
   We gather data about the devices used to access our platform, including device type, operating system, and unique identifiers.
6. Communications:
   We collect information from communications, such as customer support inquiries and feedback.

How We Use Your Information We use the collected information for various purposes, including but not limited to:

• Providing and enhancing our platform and services
• Personalizing your user experience
• Processing transactions and payments
• Analyzing user behavior to improve our offerings
• Communicating with you, including responding to inquiries and providing updates

Information Sharing We respect your privacy and do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy.

1. Service Providers:
   We may share your information with third-party service providers who assist us in operations such as payment processing and analytics.
2. Legal Compliance:
   We may disclose your information if required by law, to comply with legal processes, or to protect our rights.
3. With Your Consent:
   We may share your information with third parties if you provide explicit consent.

Your Choices

1. Account Settings:
   You can review and update your account information through your account settings.
2. Privacy Settings:
   Manage your privacy preferences, including content visibility, through settings on the platform.
3. Communication Preferences:
   You can opt out of promotional messages by following the instructions in the communications or contacting us.

We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method is entirely secure.

Children’s Privacy: Our platform is not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to remove such data.

Changes To This Privacy Policy We may update this Privacy Policy periodically. Significant changes will be communicated through our platform or other means. Your continued use of our services constitutes an agreement to the revised policy.

Contact Us If you have any questions or concerns regarding this Privacy Policy, please get in touch with us at support@banueltravel.ltd.